Apple is facing scrutiny over radiation concerns related to its iPhone 12 models. France has urged the company to halt all sales of iPhone 12 units and even recall them due to concerns about radiation standards. Although Apple disagrees with the accusations, other European countries are also expressing similar concerns.
According to a report by Bloomberg, Apple has advised its tech support team not to provide any information regarding radiation risks when consumers inquire. Instead, they are instructed to say that they “have nothing to share” and reinforce that phones cannot be returned or replaced after two weeks of purchase.
The French regulator claims that iPhone 12 devices exceed the legal limits for radiation exposure. France’s digital and telecommunications minister has warned Apple to release a software update to reduce the levels of radiation emitted by the iPhone 12, or else the device will be banned from the country. Apple maintains that the iPhone 12 has undergone rigorous safety tests and is safe for consumers.
The situation in France has prompted other countries to express their concerns as well. Consumer rights groups in Germany and Spain have raised questions about the radiation levels of the iPhone 12, while Belgium’s regulator is currently reviewing potential health risks associated with the device.
The iPhone 12 was announced in October 2020 with four different versions: the iPhone 12 mini, 12, 12 Pro, and 12 Pro Max. While Apple no longer sells these models officially, they can still be found in other stores.
It remains to be seen how Apple will address these radiation concerns and whether other countries will take action against the company. However, it is clear that consumers are increasingly focused on the potential health risks associated with mobile devices, and Apple will need to respond appropriately to maintain consumer trust and confidence.